Got Q's?

We've got A's!

How do I make a return/exchange?

We offer a risk-free 30-day return/exchange policy with free shipping on all purchases. Please click HERE to start your exchange or email happiness@harteyewear.com with any questions

What is the product warranty?

We offer a 1- year manufactures warranty against manufacturer defects. Contact happiness@harteyewear.com for warranty requests.

Do you offer discounts for bulk orders?

Absolutely! We believe high-quality blue-light glasses are the prefect gift to employees of a screen-based company, school, or organization. Keep your people feeling energized and productive through the day while protecting their health and giving them some style! See our Bulk Ordering program for more information about how to get set up with a bulk discount for your company, school, or organization.

How do I know if the frames will fit me?

We don't believe in gender-izing frame styles, everyone has their own style and personal preference. That said, we do know it can be hard to size up a pair of frames through a screen. We size our frames from small to to large, based on the size of face the glasses fit with an average styling. For an "over-sized" look, pick the larger frames if you have a smaller face, and vice-versa.

Worst case, shoot us an email at happiness@harteyewear.com with your mug shot and we'll send you a personalized recommendation from our in-house stylist!

Do you have any kids glasses?

With schools going online, plus gaming, social media, and a general screen filled life, we strongly recommend kids wear blue-light protecting glasses. In fact, as we age we slowly develop a natural blue blocking ability in our eyes, as our crystalline lens becomes relatively less transparent and more yellow in color. This means children, and those who have undergone cataract surgery, are the most susceptible to blue-light exposure.

We recommend any of our smaller style frames which would be great for kids aged 8 and up. Take a look at the Dale and the Sperry, both of which fit kids great!

Can I use my FSA/HSA funds to pay for my glasses?

Yes! Blue-light glasses are considered eligible products for your flexible spending account (FSA) or health savings account (HSA) with most providers. Don't let your pre-tax dollars go to waste!

Do you offer prescription glasses?

Not yet, but they are coming soon. Our goal is to launch our line of prescription glasses by the end of 2021. In the meantime, if you need a prescription to see, but want to protect your peepers from excessive screen time, we recommend wearing contact lenses in addition to our glasses.

When should I wear my sleep glasses?

We recommend switching over to your Sleep lenses once the sun sets. Our circadian rhythm is is based on sun light, which is why we are are awake and alert during the day and fall asleep at night. Once the sun sets, our body begins to produce melatonin which is an important part of a healthy sleep cycle. The Sleep lenses will best help you protect this process by blocking the frequencies from your screens that mimic sunlight and tell your body to stay alert.

How dangerous is blue-light?

This is a very important question, and one that we believe is over-simplified and used to scare people into buying products that won't really help. The honest answer is that we don't really know HOW dangerous blue-light is.

There has not been enough time to study and understand the long-term effects of excessive blue-light exposure from screens since we haven't been living this screen-filled lifestyle for all that long. While there is some great evidence that suggest blue-light effects sleep patterns through the disruption of melatonin production, there is still debate if blue-light is THE contributing factor to digital eyestrain, also known as Computer Vision Syndrom (CVS). There is likely a variety of factors at play, and there have not been conclusive studies that successfully isolate these factors and their individual contribution to CVS.

Put simply, we don't know if blue-light exposure is the only cause of digital eyestrain, but it is likely a contributing factor. Therefore, blue-light glasses will help to protect from these issues in addition to other wellness practices.

At the end of the day, while the science is figuring out exactly what is going on, our glasses make us feel better than we did before we had them. We suggest trying them for yourself to see how you feel. Remember, we have a risk free, 30-day return policy so if you don't love them as much as we do, send them on back!

How should I care for my glasses?

We provide you with a microfiber cloth that is great for cleaning the lenses. A diluted dishwashing soap with room temperature water can work great as well.

Keep your glasses away from high heat such as on top of a heater or on the dashboard of a hot car.

While we do offer a manufacturers warranty, that does not cover normal wear and tear, scratched lenses, heat exposure, or mistreatment. We can replace scratched or damaged lenses if needed for a $50 fee with free back-and-forth shipping. Email help@harteyewear.com to arrange for replaced lenses.

Why are Sleep lenses more expensive?

We have a special compound that is mixed in with the lens material during the manufacturing process that allows us to effectively block blue-light at such high levels without excessive color distortion. In the sleep glasses, the amount of this compound needed is significantly higher than the Day lenses, making them more expensive to produce.

What are carbon offset credits?

We are partnered with EcoCart, who uses an algorithm to calculate, based on weight, size, and shipping distance of the product, to calculate the emissions created by that order. By buying a carbon offset credit, that payment is diverted to a certified carbon offset project such as tree planting or sustainable water purification.